Supporting the application of the eGEP Measurement Framework as the key measuring tool for measuring the impact of eGovernment services in Greece, benchlearning pilots were conducted to measure the impacts in terms of efficiency and administrative burden reduction for citizens and businesses of online tax services.
This was the second edition of the three years project and focussed on developing indicators to measure the availability and take up of public eProcurement. Instrumental to this work, an institutional mapping of the main procurement players and of the institutional and regulatory bases for public procurement in 27 EU countries was developed.
eGEP has been the first EC financed ground breaking study going beyond the benchmarking of services available online and aiming at the measurement of concrete impacts and outcomes.
This three-year project envisaged the yearly revision and integration of the European Commission’s benchmarking of the basic 20 public services online. The project was therefore intended to pursue the goal of going beyond the eEurope benchmarking and focus on issues of usage and impact.
Futurium is the online platform launched by the Directorate General for Communications Networks, Content and Technology of the European Commission to enable a broad reflection on future European policies.