In light of the eGovernment benchmarking exercise of 2012, the objective of the study is to perform in-depth analysis of the data collected in the 2012 eGovernment benchmarking exercise in order to obtain relevant insights on the state of eGovernment in Europe in the context of current EU eGovernment policy, and to produce a coherent narrative showcasing and interpreting those insights.

Since 2001, the European Commission has launched an annual process of benchmarking the development of eGovernment across Europe as a part of eEurope initiative, an ambitious programme aimed at making information technologies as widespread as possible. In 2005, the new i2010 EU Information Society strategy replaced eEurope, and was in turn replaced in 2010 by the Digital Agenda for Europe (DAE) flagship initiative within the Europe 2020 strategy. Within this context, several eGovernment Action Plans have been launched, focussing on different objectives of eGovernment, with the current eGovernment Action Plan for 2011 – 2015 seeking to realise the 4 political priorities for all European public administrations over the next 5 years established by the Malmo Declaration on eGovernment. The objective of this study is to perform an in-depth analysis of the data collected in the 2012 eGovernment benchmarking exercise, in order to obtain relevant insights on the state of eGovernment in Europe in the context of current EU eGovernment policy, and to produce a coherent narrative showcasing and interpreting those insights. It is sought to develop a useful theoretical framework for evidence-based policy making grounded in relevant and robust scientific knowledge and perform a transparent and robust statistical analysis to support the theoretical framework with empirics. The main findings of the analysis will be reported to a wide audience of EU eGovernment stakeholders to support evidence-based policy making in the context of the current EU policy.