Projects on: public policies and egovernment

In-depth contextual analysis of the 2012 eGovernment benchmark

In light of the eGovernment benchmarking exercise of 2012, the objective of the study is to perform in-depth analysis of the data collected in the 2012 eGovernment benchmarking exercise in order to obtain relevant insights on the state of eGovernment in Europe in the context of current EU eGovernment policy, and to produce a coherent narrative showcasing and interpreting those insights.

Feasibility study on using automated technologies to support policy-making

The objective of this study is to assess the technological requirements and available tools on Internet-related policy-making process and develop an online platform that collects and analyses information thereon. It is sought to provide a set of recommendations on the best “internal governance framework” of this platform, ensuring maximum levels of transparency, accountability, independence and inclusivity.

eGovernment impact measurement benchlearning study

Supporting the application of the eGEP Measurement Framework as the key measuring tool for measuring the impact of eGovernment services in Greece, benchlearning pilots were conducted to measure the impacts in terms of efficiency and administrative burden reduction for citizens and businesses of online tax services.

Benchmarking online public services: to develop and improve the eGovernment indicators, Lot 2

This was the second edition of the three years project and focussed on developing indicators to measure the availability and take up of public eProcurement. Instrumental to this work, an institutional mapping of the main procurement players and of the institutional and regulatory bases for public procurement in 27 EU countries was developed.

Benchmarking online public services: to develop and improve the eGovernment indicators, Lot 2

This three-year project envisaged the yearly revision and integration of the European Commission’s benchmarking of the basic 20 public services online. The project was therefore intended to pursue the goal of going beyond the eEurope benchmarking and focus on issues of usage and impact.

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