Open Evidence, in consortium with BrainSigns, BDI Research, and London School of Economics (LSE) will lead a new study for the European Commission (EIOPA, CHAFEA) on the implications of Covid-19 in relation with travel insurance products, with particular focus on the impact the global pandemic had on consumer behaviours in acquisition, usage, and disposition decisions. […]
Open Evidence, in consortium with London School of Economics, BDI Research and Kantar TNS has been entrusted by the European Commission to conduct the study “Behavioural Study on Advertising and Marketing Practices in travel booking websites and apps”. The study will contribute to the understanding of the interaction of travel websites with consumers, and will […]
The overall purpose of the study is to understand the impact on consumer trust and behaviour of enhanced transparency of online platforms towards their private users (consumers) in three specific areas, namely the criteria used by platform operators; the identity of contracting parties involved in the transactions enabled or facilitated by the platforms; and quality controls established by platform operators (or lack thereof) on the review, rating and endorsement systems.