Benchmarking online public services: to develop and improve the eGovernment indicators, Lot 2
- Posted February 19, 2014
- Case Studies, Data and big data analytics, European Commission (DG CONNECT), Public policies and eGovernment, Systematic review
This three-year project envisaged the yearly revision and integration of the European Commission’s benchmarking of the basic 20 public services online. The project was therefore intended to pursue the goal of going beyond the eEurope benchmarking and focus on issues of usage and impact.